Please note that online ordering is automated and therefore much faster than placing an order by fax, e-mail, or phone because you are not limited by our business hours
If you still prefer to order through our customer service, then please submit the following information:
- The product name and, if known, the product ID number
- The number of units you wish to order
- The name to which the product should be licensed
- Your billing address and, if applicable, delivery address
- Contact name, phone number and (if available) fax number
- The e-mail address for the order confirmation and invoice and, if different, the e-mail address for delivery
- The currency you would like to order in (if applicable)
If this information is complete, our customer service will be able to process your order without delay.
- Customer Service USA
(Language: English)
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9625 West 76th Street, Suite 150
Eden Prairie, MN 55344, USA
Phone: +1 952 646-5022 (for calls from outside the U.S.) or +1 800 406 4966 (for calls from inside the U.S.)
Fax: +1 952 646-4552
- Customer Service Germany
(Languages: German/English/French/Italian/Spanish/Portuguese)
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Vogelsanger Str. 78
50823 Köln, Germany
Phone: +49 221 31088-30
Fax: +49 221 31088-29
If you have questions or want to set up an informational meeting, you can also contact us directly at +1 312 913-1189 in North America or +49 221 31088-600 in Europe.
Order by
Phone.... (1956) 668-9301 or (1805) 230-3177 |